COVID-19 / CORONAVIRUS STATEMENT

We realise at this time our customers are running at full capacity to meet the increased consumer demand. We would like to reassure you that Interfood are working to ensure we can continue to offer you the outstanding service you’re used to.

The health and welfare of all our customers and employees is of the highest importance and therefore we have implemented comprehensive business continuity procedures which aims to minimise any disruption to our usual operations. We are continuing to monitor the situation very closely and will update our policies and procedures as necessary in line with government and WHO guidelines.

Measures we have taken already:

  • Restricting access at Interfood HQ – Our head office is now operating with minimal team – restricting access to allow the continued supply of spares, clips, blades and consumables.
  • Essential breakdowns and support functions from our Service Engineers have and will continue to be prioritised.
  • Engineers are now working from home and minimising intercompany contact, to maintain the service resources we have available for you.

 

Due to personnel working from home, we have diverted our phone system away from standard operation to avoid sub-standard service to customers. Instead, we have published the list below with all the direct dial numbers for the Service and Spares departments. If your call is unanswered, please leave a voicemail and we will call you back as soon as we can.

 

Sales

Catherine Goodair: 01844 265358

 

Service

Lee Lopes: 01844 265346

Egita Udre: 01844 265344

Dan Cross: 01844 265336

 

Spares

Elke Benger: 01844 265350

John Fitzgerald: 01844 265343

Victoria Tyler: 01844 265334

 

Finance

Catherine Franks: 01844 265345

Liz Wagner: 01844 265332

Lorna Clelland: 01844 265348

Mark Linas: 01844 265338

 

If you have any specific questions about our policies or procedures, please contact: info@interfoodtechnology.com

For further information, please go to:

https://www.gov.uk/government/news/coronavirus-covid-19-guidance-for-employees-employers-and-businesses

https://www.who.int/health-topics/coronavirus

 

We are here to support you and your company as best we can during these unprecedented times. With this, we want to give you the confidence that you can rely on Interfood.