Our Live Chat is open for all questions between 08:30 and 17:00.
Please note that this is not to be used to report machine breakdowns.
In the event of a Machine Breakdown
Monday to Friday: 08:30 to 17:30 - Tel: 01844 217676, request service co-ordinator.
Outside of office hours: Engineers' mobile phones.
Weekends and public holidays: Telephone support 08:00 to 16:00 via the Interfood service number (01844 217676).
Call the above numbers and follow the prompts for slicing, systems, cooking or spare parts. This will divert to the person on phone support. If this phone goes to answer machine leave a message and the technician will call back. Please leave the following details:
Contact name and number.
Machine type and serial number.
Brief description of fault.